The Myenergi Zappi has three charging modes: Eco, Eco+ and Fast Charging. Eco Charging minimises the use of grid power by generally taking advantage of overnight power rates (cheaper!)
Eco+ Charging is very similar to Eco charging however it will pause charging of your vehicle if their is a surplus of grid power and continue when a surplus of self generated power is available! Fast Charging will charge your vehicle as quickly as possible, regardless of power source available.
The costs were also very reasonable.
Best of all, I am immediately seeing savings from using my solar panels, and it’s only been a day.
Dealing with Home Smart Energy has been a pleasure from start to finish and I wouldn’t hesitate to recommend them.
PS If you’re interested in getting solar panels and your council contacts you about ‘Solar Together’ where installers bid for you and others’ jobs as a ‘group buy’ (thereby reducing the cost as you’re buying in bulk), do it, it’s a great way to save on costs and have peace of mind as it’s council-backed – this is what led me to Home Smart Energy who won the tender.
The scaffolders were awful and broke a number of tiles as the scaffolding wasn’t put on boards and rested directly on top of the ridge tiles, which obviously cracked.
They also damaged a couple of tiles on the other side of the property whilst trying to throw up scaffolding parts, and missing. Whilst this is not the direct fault of Home Smart Energy, it was a bad experience. We had to pay in full before they were able to chase the scaffolding team to come out and fix the roofing issues.
These issues were eventually worked through. Unfortunately on 24th Dec 2023 (1 year 4 months on from installation) the Solis system sent an email stating the AC had failed. Upon investigation, the fuse had blown, so tried to push it back up, only to be met with lots of clicking, sparks and eventually the bang as the fuse cut out again. Upon further investigation it seems this part has failed and burnt out, thankfully the fuse worked and cut out before the burning could turn into anything worse!
As for the provided Solis system, we have been very happy with the product and overall installation, and the price was competitive.
I am awaiting response as to when this will be fixed and will adjust my rating accordingly.
Update1: an engineer was meant to visit the property to fix the above issue. The engineer never turned up and no communication from Home Smart Energy. Waste of a days annual leave. Have adjusted the rating down to 2 stars now sadly. Still awaiting this to be fixed so we can have a solar system again.
Update2: engineer called a few minutes after update 1 at 1715 and will be here in 45 minutes, sounding more promising this will be fixed 🙂
Update3: engineer arrived and was very professional, polite, efficient and helpful. Daniel is a great asset to the company, excellent work ethic and customer service skills. Thank you Daniel and Home Smart Energy for coming out to address this issue. Due to Daniel’s high level of service I’m changing to a 5* review.
Home Smart Energy is a trading style of Smartfoam Ltd. Registered Address and Trading Address: Lynnem House, 1 Victoria Way, Burgess Hill, RH15 9NF. No. 09925135. Our VAT Registration No. 230912243. We are authorised and regulated by the Financial Conduct Authority FRN789507.
We are a credit broker not a lender and offer facilities from a panel of lenders. Finance is subject to status and affordability. Registered in England and Wales.
Stock Images have been used for illustrative purposes only.
Our Terms and Conditions are here.